Privacy Policy of Sonata Studio
Sonata Studio ("we," "our," or "us") is dedicated to developing rhythm-based video games, interactive music experiences, virtual instrument simulations, audio engine technology, music licensing for games, sound design, game score composition, and interactive music education platforms. This Privacy Policy outlines how we collect, use, disclose, and protect information gathered from users of our online platforms and services. Your privacy is paramount, and we are committed to processing your data responsibly and in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
1. Information We Collect
We collect various types of information to provide and improve our services.
1.1 Information You Provide Directly To Us
This includes information you actively submit when interacting with our site or services:
- Contact Information: Such as your name and business contact details when you inquire about our services, subscribe to newsletters, or engage in business communications.
- Account Information: If you create an account on any of our interactive platforms or educational services, this may include a username, password, and preferences.
- Correspondence: Any communications you send to us, including support inquiries or feedback, will be recorded.
- Usage Data for Interactive Services: For our rhythm-based video games or interactive music experiences, this might include progress, scores, in-game purchases, and interaction patterns within the experience, which may be linked to your account.
1.2 Information Collected Automatically
When you visit our site or use our services, certain information may be automatically collected:
- Device and Usage Information: Such as your IP address, browser type, operating system, unique device identifiers, referring URLs, pages viewed, and the time and date of your visit.
- Cookies and Tracking Technologies: We use cookies and similar technologies (e.g., pixel tags) to collect information for advertising, analytics, and to enhance your experience. These technologies help us remember your preferences, analyse trends, and administer our platform.
- Performance Data: Data on how our virtual instrument simulations or audio engines perform on your system, helping us debug and optimize.
2. How We Use Your Information
We use the collected information for various purposes, based on legal grounds:
- To Provide and Maintain Our Services: Operating our online platform, developing our games and interactive experiences, maintaining virtual instrument functionality, and delivering music education content. (Legal basis: Performance of a contract, Legitimate interest).
- To Improve and Personalize Our Services: Understanding how users interact with our features, enhancing user experience in games, optimizing audio engine performance, and creating new content. (Legal basis: Legitimate interest).
- For Communication: Responding to your inquiries, providing customer support, sending updates related to our services, and marketing our offerings (with your consent where required). (Legal basis: Legitimate interest, Consent).
- For Security and Fraud Prevention: Protecting our systems and users from fraudulent activities, security breaches, and misuse of our services. (Legal basis: Legitimate interest, Legal obligation).
- For Analytics and Research: Conducting internal research and analysis to understand market trends, user behavior, and the effectiveness of our campaigns. (Legal basis: Legitimate interest).
- To Comply with Legal Obligations: Fulfilling our legal and regulatory requirements. (Legal basis: Legal obligation).
3. How We Share Your Information
We do not sell your personal data. We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf, such as hosting, data analytics, payment processing, customer support, and marketing assistance. These providers are bound by confidentiality agreements and are prohibited from using your personal data for any purpose other than providing services to us.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our site of any such change in ownership or uses of your personal data.
- Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court or government agency).
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
4. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, alteration, and disclosure. These measures include encryption, access controls, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Data Protection Rights
Depending on your location, particularly if you are in the European Economic Area (EEA) or the UK, you have certain rights regarding your personal data:
- Right of Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure ("Right to be Forgotten"): You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent: Where our processing is based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to your request within one month.
7. International Data Transfers
As Sonata Studio is based in the United States, your information may be transferred to, stored, and processed in the United States or other jurisdictions where our service providers operate. When we transfer personal data outside of the EEA or UK, we ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission, to ensure the protection of your data.
8. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have collected personal data from a child under 13 without verifiable parental consent, we will take steps to remove that information from our servers. Parents or guardians who believe that their child has provided us with personal data without their consent should contact us.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "last updated" date. We encourage you to review this Privacy Policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Sonata Studio
7890 Crescendo Way, Suite 200
San Francisco, CA 94103, USA
This Privacy Policy was last updated on 24 May 2024.